Honest Feedback. Real Insights. Better Business.

Discover what your customers really think. Troo helps you collect anonymous or named feedback, so you can make smarter decisions, keep customers happy, and grow your business effortlessly.

Create feedback forms in seconds — no setup required.
Works for cafés, salons, gyms, clinics, and more.
Get live reports that reveal what’s working and what’s not.

Built for Businesses That Care About the Truth

Get instant, honest insights from your customers — all in one simple dashboard.

Smart Feedback Tools

Collect quick, honest reviews or detailed surveys. Anonymous or named — your choice.

Customer Connection

Reward customers for sharing feedback or celebrating birthdays, automatically.

Multi-Location Ready

Manage one or multiple locations with separate dashboards and insights.

Growth Tracking

See trends, measure improvements, and make data-driven decisions without the guesswork.

Give the Silent Majority a Voice

Most customers don’t leave reviews. They’re not confrontational, not tech-savvy, and not looking for attention — they just stay quiet and never come back.

Troo gives them a voice. With simple, anonymous feedback, even the most private customers can share their real thoughts — directly with you. No public posts, no awkward conversations, just honest insights that help you understand what’s really happening in your business.

Unlock The Truth About Your Business

The Quiet Truth – Reach the people who never speak up but have the most valuable feedback.
Private, Honest, Real – Anonymous surveys make it easy for anyone to share how they really feel.
Retain More Customers – When you know why they leave (or stay), you can act fast to keep them coming back.

Hear the Truth, Not Just the Talk

No more guessing. Troo helps you understand what customers really think — directly, honestly, and privately.

Real Feedback. Real Insight. Private. No Confrontation.

Seamless Data Integration – Connect multiple sources effortlessly for a unified view of your marketing impact.

Actionable Insights – Track impressions, engagement, and trends in real time to make data-driven decisions.
Scalable Growth – Adapt and expand without limits, ensuring your strategy evolves with your business.

Enhance Engagement

Turn Feedback into Loyal Customers

Your customers aren’t just numbers — they’re voices that shape your business. Troo helps you listen, act, and grow stronger relationships through smart, automated feedback tools.

Key Points:

Boost Retention – Keep customers coming back with feedback loops that show you care.
Build Trust Fast – Collect authentic reviews and testimonials automatically.
Act Instantly – Get alerts when customers leave feedback so you can respond in real time.

What Our Clients Say

Our platform has helped businesses scale, automate, and engage like never before. But don’t just take our word for it—hear from our satisfied clients!

We thought we were doing great until Troo showed us why people stopped coming back. Now we know exactly what to fix — and what to double down on.

— Ricki R.

Café Owner

Customers never left reviews online, but they finally opened up through Troo’s anonymous surveys. It’s the honest feedback I always needed.

— Sophie L.

Salon Manager

It’s like having a quiet truth-teller in every location. Troo helped us catch small issues before they became big ones.

— Jane S.

Gym Owner

Simple Plans. Honest Pricing.

Choose the plan that fits your business today — and scale effortlessly as you grow.

Add unlimited extra locations for just $8/week each.

50%

Over 50% of customers will switch brands after just one bad experience.

65%

Around 65% of revenue comes from repeat customers.

5%

A 5% increase in customer retention can lead to 25–95% higher profits

CHOOSE YOUR PLAN

Extra locations: $8/week each

Basic

See The Truth

$82/mo

Billed Weekly at $19/wk

1 location included
2 User seats
Unlimited surveys (anonymous or optional email)
QR codes for tables/counters
Live insights dashboard
Weekly summary email

Growth

Grow with the Truth

$125/mo

Billed Weekly at $29/wk

1 location included
Everything in Starter, plus:
2 User Seats (4 Total)
Reputation monitor dashboard
Review Engine (prompt Google reviews)
Email/SMS follow-ups + Calendar
Automation For Triggers & Conditions
AI “Customer Pulse” weekly summary

Pro

Lead With The Truth

$168/mo

Billed Weekly at $39/wk

2 location included
Everything in Growth, plus:
Unlimited User Seats
Multi-location HQ dashboard
Loyalty & Birthday automation
VIP tagging & segmentation
White-label branding

Ready to Hear What Your Customers Really Think?

Start today with no contracts, no setup fees — just real insights that help you keep customers coming back.

Frequently Asked Questions

We know you might have questions before getting started. Here are answers to some of the most common queries about our platform and services.

1. What makes Troo different from other feedback tools?

Troo collects honest, anonymous feedback directly from customers who would never post online. It reveals what people truly think — not just what they say publicly.

2. Do I need any technical skills to use Troo?

No. Troo is built for everyday business owners. If you can send an email, you can use Troo.

3. Can I connect Troo with my other tools?

Yes. Troo integrates easily with your existing CRM or marketing tools if you use them.

4. How secure is my data?

All responses are encrypted and stored securely in Australia. We never share or sell your data.

5. Is there a free trial?

No free trial — but you can cancel anytime. Most businesses see value in the first week.

6. What kind of support do you offer?

You’ll get full onboarding, live chat, and email support — we make setup effortless.

7. Can I cancel my subscription anytime?

Yes. You can stop or restart your subscription anytime, no lock-in contracts.

8. How soon can I start seeing results?

Most businesses receive their first real insights within 48 hours of activating Troo.

Still Have Questions?

We’re here to help. Whether you’re a café owner, clinic manager, or gym operator — Troo is made to fit your business.